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Having a good support staff is crucial in keeping customers happy and teams flowing smoothly. With competition from other companies coupled with the ever growing need for these positions, we know it can be difficult to find individuals who are experts at troubleshooting and root cause, are experts with operating systems such as but not limited to Windows or Linux/Unix, and able to communicate clearly and concise over the phone regarding IT Issues or Product issues and offering first call resolution. Our team at adaptive fully understand how to qualify individuals to ensure that each person is highly qualified no matter the job requirements.
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Looking for a Systems specialist to design and implement systems and tools or Migrate from a legacy system to a new system? No matter the technicalities, we have a dedicated team of Technical recruiters to locate top talent in Systems Engineering coming from a variety of backgrounds, systems, and company sizes.
Help Desk/Technical Support
We understand that having a solid support team is crucial for keeping end users happy. Whether it is Tier I, Tier II, Tier III or any other type of support capacity, we have a dedicated team who excels at finding individuals who are experts at troubleshooting, identifying, and resolving issues.
If you are looking for a product specialist to fully understand a product(s), handle technical requests, and interact with the customers and other end users to keep them happy or provide recommendations to various teams, our technical recruitment staff are experienced in sourcing and placing candidates in this area of support.